Horizon Blue Cross Blue Shield of New Jersey - Headquarters

Reviews

• ★ ☆ ☆ ☆ ☆
  Terrible customer service. I called 7 times after my parents' plan was cancelled in error. My parents asked to cancel their Medicare Gap and to keep their Dental plan. Someone cancelled both. I spoke to countless reps and countless managers, and no one was able to help. They would transfer me to a "survey" Everytime. What a joke!! I want to reinstate a plan and pay money to these people, and they still won't help me. I'm going to another company!
  By Sydney Ferreira, March 17, 2018
• ★ ☆ ☆ ☆ ☆
  Billed me after my term contract was canceled which was their mistake I had to call at least 4-5 times over a course of a month to get refunded. They told me the money will be put back into your account in 24-48 hours after a week went by they told me it takes 30 days. So I have to wait over 30 days to get back my money they stole from my account and waste a lot of my time to keep calling them back. When asked for a manager no manager were on duty. Horrible company I'm glad I switched.
  By Keith L, August 26, 2017

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